Education Services for Overseas Students (ESOS)
Overseas Student Program
The Australian Government operates an Overseas Student Program (OSP) that enables international students to study in Australia on student visas. The provision of education to international students is regulated by the Department of Education (DIICCSRTE) through the Education Services for Overseas Students (ESOS) legislative framework The Department of Immigration (DIAC) is responsible for making decisions on student visa applications and other immigration-related legislation.
DIICCSRTE has made available a brief overview of the ESOS Framework, including the rights and responsibilities of international students.
The ESOS legislative framework protects the interests of international students by providing consistent standards for the conduct of education providers. These standards set out specifications in relation to staff capability, educational resources and facilities and marketing of courses and placement of students.
The University has a fee policy which explains the calculation and payment of tuition fees and the arrangements relating to refunds.
There is a range of student support services available to assist you with adjusting to study and life in Australia. Your Student Centre is your first point of contact for advice on administrative and academic matters. If you have concerns or complaints about your experience at the University, you are encouraged to access the University’s Student Grievances Policy.
The University’s Policy Library contains key documents that set out the grounds and procedures for suspending or terminating student enrolments, for instance failure to re-enrol, non-payment of tuition fees, general or academic misconduct or unsatisfactory course progress. The University is required to monitor and notify DIICCSRTE and DIAC of changes in your enrolment or a breach of visa conditions related to course progress.
All students are required to adhere to University statutes and regulations and policies and procedures concerning their enrolment. If you hold a student visa, you should also be aware of the following:
- You must try to complete your course by the end date on your Confirmation of Enrolment (COE). The University can only extend the duration of your course in limited circumstances.
- Changes in your enrolment may result in cancellation of your visa.
- You must hold a valid visa while in Australia. Remember to renew your visa if it is about to expire.
- You must comply with the conditions of your visa, including those related to work limitations, health insurance, course progress and notifying the University of changes to your address.