Recommended external support services for mental health emergencies, including suicide and crisis support.
Suicide and crisis support
- Lifeline Australia
- Suicide Call Back Service
- Suicideline (Victoria)
- Kids Helpline
13YARN is an Aboriginal and Torres Strait Islander crisis support line for mob who are feeling overwhelmed or having difficulty coping. 13YARN offers a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.
- Phone: 13 92 76
Counselling and mental health support
- Beyond Blue
- MensLine Australia
- Care in Mind
Sexual assault, family or relationship violence
Women’s Emergency Care
Women's Emergency Care at the Royal Women's Hospital provide a 24-hour, 7-days-a-week response to recent sexual assaults for women and men:
Women’s Emergency Care
Lower Ground Floor
20 Flemington Road
The Royal Women’s Hospital Sexual Assault Crisis Line
The Royal Women’s Hospital Sexual Assault Crisis Line provides crisis care response for people who have experienced sexual assault.
Phone: 03 9635 3610 (24 hours a day, 7 days a week)
Sexual Assault Crisis Line
The Sexual Assault Crisis Line provides state-wide, after-hours, confidential, telephone crisis counselling for people who have experienced both past and recent sexual assault.
Phone: 1800 806 292 (5pm – 9am)
Safe Steps Family Violence Response Centre
The Safe Steps Family Violence Response Centre is Victoria's 24/7 family violence support service.
Phone: 1800 015 188 (24 hours a day, 7 days a week)
No to Violence Men’s Referral Service
No to Violence Men’s Referral Service is a men's family violence telephone counselling, information, and referral service in Victoria, New South Wales, and Tasmania. It is the central point of contact for men taking responsibility for their violent behaviour.
Phone: 1300 766 491 (8am – 9pm, Monday-Friday; 9am - 6pm, Saturday-Sunday)
Rainbow Door (10am-5pm, every day) is a free specialist LGBTIQA+ helpline providing information, support, and referral to all LGBTIQA+ Victorians, their friends and family.
Phone: 1800 729 367
Text: 0480 017 246
Drugs, Alcohol, and Gambling
- Gambler’s Help
Grief and loss
Compassionate Friends Victoria
Compassionate Friends Victoria provide grief support, 24 hours a day, 7 days a week.
Phone: 03 9888 4944 or 1300 064 068
GriefLine provide anonymous support and specialist grief counselling to individuals and families.
Phone: 03 9935 7400 (12pm – 3am, 7 days a week)