Staff Counselling

The University offers services and support to promote staff health and wellbeing.

Staff can access counselling through:

Employee Assistance Program

The University of Melbourne Employee Assistance Program (EAP) provides confidential, personal, and professional development resources to all employees and their immediate family members. This service can assist with a wide range of situations and issues, and aims to help individuals develop positive strategies to resolve their concerns.

The program is delivered by an external provider, Benestar. The EAP can be accessed by telephone, online, via the BeneHub app, or face-to-face. Book an appointment by calling 1300 360 364 or use their online services. You can find more information here.

Counselling and Psychological Services (CAPS)

CAPS also provide free, confidential, short-term counselling for staff. To schedule an Initial Consultation appointment at CAPS, you can:

For more information on what to expect. please see the Individual Counselling page.

To explore the full range of wellbeing services, support and events available to staff, please visit the Staff Wellbeing Program page.