Staff counselling

The University offers services and support to promote staff health and wellbeing. Staff can access counselling through the following ways.

Employee Assistance Program

The University of Melbourne Employee Assistance Program (EAP) provides confidential, personal, and professional development resources to all employees and their immediate family members. This service can assist with a wide range of situations and issues, and aims to help individuals develop positive strategies to resolve their concerns.

The program is delivered by an external provider, Benestar. The EAP can be accessed by telephone, online, via the BeneHub app, or face-to-face.

Book an appointment by calling 1300 360 364 or use their online services.

Counselling and Psychological Services (CAPS)

CAPS also provide free, confidential, short-term counselling for staff.

To schedule an initial consultation appointment, you can:

  • Call us on 03 8344 6927 (during business hours)
  • Visit our reception at Level 5, 757 Swanston Street, Parkville VIC

For more information on what to expect, please see making an appointment.

To explore the full range of wellbeing services, support, and events available to staff, please visit the Staff Wellbeing Program page on Staff Hub.