Emergency accommodation

If you are experiencing a housing crisis and are in need of short term accommodation, we may be able to assist. Depending on your needs, Student Housing may be able to help you with emergency accommodation or make referrals to relevant external agencies. Alternatively, you may wish to contact one of the providers listed at the bottom of this page.

What is an Emergency?

There are many reasons why you may find yourself in a housing crisis. You may be affected by:

  • Financial difficulties
  • Eviction
  • Short-term homelessness
  • Family / relationship problems
  • Domestic violence/ Sexual assault

Other University student support services within the Campus Community team, such as Financial Aid, International Student Support or Safer Community Program may also be helpful if you are experiencing difficulties to help get you back on track.

Am I Eligible?

If you are an enrolled student of the University of Melbourne and require Emergency Accommodation, you can make an appointment to see a Student Housing Adviser  to discuss your situation. You may be offered temporary accommodation subject to the outcome of an assessment procedure and availability of accommodation at that time.

Need to talk to someone?

If you are experiencing a housing crisis, make an appointment to see a Student Housing Adviser or contact one of the services listed on this page.

Contact Stop 1

Community Based Services

Transitional House Managers

Transitional House Managers that offer initial assessment points to access housing services based upon your last residential postcode.

ProvidersRegionPhone number
Housing choices Australia
( Disability supported housing)
Melbourne 1300 312 4471300 312 447
St Vincent De Paul Moreland/Hume 9304 0100
Homeground (Collingwood) Yarra 1800 048 3251800 048 325 FREE FREE
9288 9611
Homeground (St Kilda) Stonnington/Port Phillip/Melbourne 9537 7711
North East housing services Darebin/Whittlesea 1800 825 9551800 825 955 FREE FREE
9479 0700
MetroWest Housing Hobson Bay/Maribrynong/Moonee valley 9689 2777
Salvation Army Eastcare Glen Eira/Monash/Boroondara 9851 7888
Hanover Southern- Moorabbin Bayside/Kingston 9556 5700

Domestic Violence/Sexual Assault


Phone number

Centre Against Sexual Assault (CASA) 1800 806 2921800 806 292 FREE FREE (After Hours/Crisis)
Safe Steps Family Violence Response Centre1800 015 1881800 015 188 FREE FREE
9322 3555
Immigrant Women's Domestic Violence Services 1800 755 9881800 755 988 FREE FREE
9898 3145

Indigenous Housing

ProviderPhone number
George Wright Shelter (Men only) 9419 8648
Lady Gladys Nicholls Hostel (Tertiary Education) 9489 0032
William T. Onus Hostel (Transient) 9489 6701

Financial Aid Advice



Phone number

Financial Counselling ServiceCarlton/Fitzroy9349 2562
Financial Counselling Program City of Yarra 9205 5493



Phone number

North Yarra Community Health Centre (Carlton)9349 7333
Turning Point (Drug info & support)1800 888 2361800 888 236 FREE FREE
Youth Support & Advocacy Service (YSAS)9418 1020
Narcotics Anonymous9525 2833

Counselling and Mental Health Services


Phone number

Lifeline13 11 14
Headspace (Collingwood)9417 0150
North Yarra Community Health Centre9349 7333
Centre for Adolescent Health (Parkville)9345 6502
Gamblers Help1800 156 7891800 156 789 FREE FREE
Inner West Mental Health Service1300 874 2431300 874 243
McAuley Community Services for Women (North Melbourne)9261 2050
Southern Respite (short term)1800 052 2221800 052 222 FREE FREE
Edith Pardy House (Albert Park)9690 4266
Beyond Blue1300 22 46361300 22 4636
Orygen Youth Health Service1800 888 3201800 888 320 FREE FREE
9483 4556 (Pager)

Legal Advice and Assistance


Phone number

Legal Aid9269 0120
Moreland Community Legal Centre 9383 2588
Fitzroy Legal Service9419 3744