About us

The University of Melbourne Health Service forms part of Melbourne Students and Learning. We provide health care for both local and international students, staff and their dependents.

The Health Service medical professionals and staff celebrate diversity and strive to create a safe environment for people of all backgrounds, cultures, beliefs, sexuality and gender groups. The Health Service participates in the Closing the Gap initiative and is working towards achieving Rainbow Tick accreditation.

We aim to create an environment that is safe for our staff and patients. Any behaviours that impact on the psychological or physical safety in the environment will not be tolerated.

The University Health Service is a general practitioner service. The University Health Service also refers to outside specialists when necessary. There are male and female doctors available and you are usually able to see the doctor of your choice.

Medical staff can provide certificates for students who are patients of this clinic provided that they have seen the person during the illness or are aware of the circumstances of the problem.

We aim to provide excellent support to all patients. All practitioners of the Health Service practice ethical medicine. They are unable to prescribe particular classes of drugs on a long term basis, without a specialist's consultation.

  • Privacy notice (PDF 564.5 KB)


  • We are unable to extend our services to clients outside the University community due to our limited availability.  When your eligibility changes you will need to find another health care provider.

    Transfer your records to another Australian health provider

    Requests for transfer of records to another health care provider within Australia can be made to the Health Service at health-feedback@unimelb.edu.au. To cover administrative expenses a small fee will be charged, payable prior to the transfer of your records.

    Transfer your records to a health provider overseas or gain direct access

    The University of Melbourne Health Service forms part of the University and the University is an “agency” within the meaning of Section 5 of the FOI Act.

    As such, access to documents held by the University of Melbourne Health Service is granted according to procedures set out in the FOI Act, and the right to access provisions in the HRA do not apply.

    Requests for access to documents held by the University under the provisions of the FOI Act should be made in writing via email to foi-officer@unimelb.edu.au and addressed to the Freedom of Information Officer.

  • Introducing MyMedicare

    MyMedicare is a new voluntary registration system that allows you to formally nominate your regular general practice (and preferred GP) as your ongoing care provider.

    Registering helps strengthen the relationship between you and your chosen practice, allowing for:

    • Better continuity and coordination of your care
    • Access to additional Medicare benefits over time
    • Access to Chronic Disease Management Care Plans (CDM) and Mental Health Treatment Plans (MHTP).

    Why register?

    From 1 November, patients registered with MyMedicare may:

    • Access longer telehealth consultations with their regular GP
    • Receive improved coordination for CDMs and MHTPs. Both these items are now linked to your nominated MyMedicare practice.

    Please note: CDM and Mental Health billing will only apply through your registered practice. You need to make the University Health Service as your registered practice if you want to access a CDM or MHTP.

    Before you register – students and staff

    • Health care at the University of Melbourne Health Service is available only for currently enrolled students, university staff and their eligible dependents
    • If you are graduating or concluding your contract with the University of Melbourne in 2025, we recommend that you do not register with MyMedicare under our practice, as you will lose access to our service once you are no longer enrolled or employed
    • If we are not your regular GP service, we also recommend not registering, as you will not be able to claim CDMs or MHTPs through your regular GP service if you become registered with us.

    How to register

    1. Before registering, ensure you are not already registered at another practice, as this may impact your care and billing
    2. You can register online via Services Australia - Register for MyMedicare
    3. If you do not meet the recent visit/claims criteria, you will need to attend our health service in person before completing your registration.

    Our reception team can assist you with any questions about the process.

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