Contact us

Phone

+61 (3) 8344 6904

Opening hours

Monday–Friday: 8.45–5pm
Weekends: Closed

Our location

138-146 Cardigan St, Carlton VIC 3053

Contacting us via email

Our practice adheres to privacy laws, and therefore does not encourage communication by email. Emails may not be secure, and there is a risk that they can be intercepted or read by someone other than the intended recipient. Our practitioners are also busy consulting and cannot regularly monitor emails.

For these reasons we ask that you do not put personal or health information in an email. If you wish to convey a message, it is more expedient and secure to ring the practice on the phone number above and talk to one of the administration team.

After hours care

To arrange an after-hours home visit from National Home Doctor Service, call 13 SICK (13 7425) or 03 9429 5677. Alternatively, check the list of emergency contacts for inner-city public hospitals that provide care 24 hours a day.

Emergency contacts

Your feedback

We learn through your feedback. Please email health-feedback@unimelb.edu.au with any comments or suggestions for improvement. Note: You cannot make appointments through this email address.

Patient’s rights

We take your feedback, suggestions and complaints seriously. If you have a problem we would like to hear about it. Please feel free to talk to your doctor, the Manager, Nurse Unit Manager or our Administration Team Leader. You may prefer to write to us, or use our suggestion box.

If your concerns cannot be satisfied within the practice you may choose to take your complaint to:

Health Services Commissioner
30th Floor, 570 Bourke Street
Melbourne VIC 3000
Phone: 1 800 136 066 (toll free in regional Victoria) or (03) 8601 5200
TTY: 1300 550 275
Fax: (03) 8601 5219
hsc@dhs.vic.gov.au