Make an appointment

Booking an appointment with the Health Service

The Health Service is open Monday to Friday, 8.45 am to 5.00pm on all days the University is open.

Book Appointment

You can also make an appointment by calling (03) 8344 6904. If you are a new patient, you should call to make your first appointment.

If you are attending the clinic and have contagious or COVID-19 symptoms, please call (03) 8344 6904 to alert the staff.

Telehealth consultations

The Health Service now offers telehealth consultations as well as in-person appointments. You can book a telehealth appointment if you:

  • Are in Australia (consultations cannot be provided to anyone offshore)
  • Have attended the clinic once in the last 12 months for a face-to-face consult
  • Don’t require in-person assistance (e.g. if the doctor doesn’t need to conduct an examination).

If you are unsure if a telehealth is right for you, please call (03) 8344 6904 to check your eligibility.

To book a telehealth appointment:

  1. Call (03) 8344 6904
  2. Indicate YTH in your appointment reminder confirmation text.

Results and questions

For best practice, it is the Health Service policy for patients to make an appointment to discuss results.

For the best appointment availability with the doctor you originally consulted with, we recommend you organise a follow-up appointment  as soon as you get your test done.

If you have a follow-up question for the doctor pertaining to a recent consultation, a message will be taken by the administration team and responded to by the appropriate person as quickly as possible. Depending on the nature of the request, an appointment may be required.

After hours care

To arrange an after-hours home visit from National Home Doctor Service, call 13 SICK (13 7425) or 03 9429 5677. Alternatively, check the list of emergency contacts for inner-city public hospitals that provide care 24 hours a day.

Emergency contacts