Make an appointment

What to expect when booking an appointment with the Health Service

  • You must have an appointment to have a consultation. We are currently not accepting walk-ins.
  • You can book a telehealth appointment however if you book a face-to-face appointment, for the safety of all our staff and patients, as you enter the building you will need to have your temperature taken and answer some screening questions.

The Health Service is open Monday to Friday, 8.45 am to 5.00 pm on all days the University is open. You can book online or download the Appointuit app from the Apple iTunes store or Google Play store.

Book an appointment

You can also make an appointment by calling (03) 8344 6904.

Telehealth consultations

The Health Service now offers telehealth consultations as well as in-person appointments. You can book a telehealth appointment if you:

  • Are in Australia (consultations cannot be provided to anyone offshore)
  • Don’t require in-person assistance (e.g. if the doctor doesn’t need to conduct an examination).

If you are unsure if a telehealth is right for you, please call (03) 8344 6904 to check your eligibility.

To book a telehealth appointment:

  1. Call (03) 8344 6904 or book via the online booking system
  2. Indicate YTH in your appointment reminder confirmation text.

Results and questions

It is a policy of this practice for patients to return for results. Please make a follow up appointment with reception or online.

GPs in the practice can be contacted during normal surgery hours. If the GP is with a patient, a message will be taken and the reception staff will advise you when it is likely that the GP will return your call.

After hours care

To arrange an after-hours home visit from National Home Doctor Service, call 13 SICK (13 7425) or 03 9429 5677. Alternatively, check the list of emergency contacts for inner-city public hospitals that provide care 24 hours a day.

Emergency contacts