Make an appointment
Booking an appointment with the Health Service
The Health Service is open Monday to Friday, 8.45 am to 5.00pm on all days the University is open.
You can also make an appointment by calling (03) 8344 6904. If you are a new patient, you should call to make your first appointment.
Telehealth consultations
The Health Service now offers telehealth consultations as well as in-person appointments. You can book a telehealth appointment if you:
- Are in Australia (consultations cannot be provided to anyone offshore)
- Have attended the clinic once in the last 12 months for a face-to-face consult
- Don’t require in-person assistance (e.g. if the doctor doesn’t need to conduct an examination).
If you are unsure if a telehealth is right for you, please call (03) 8344 6904 to check your eligibility.
To book a telehealth appointment:
- Call (03) 8344 6904
- Indicate YTH in your appointment reminder confirmation text.
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Fees
Fees and charges for staff and students.
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Information for new patients
Find out what to bring to your first appointment, and fill out new patient information forms in advance.
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Information for international students
Find out about insurance, medication, referrals and receiving health care in Australia.
Results and questions
For best practice, it is the Health Service policy for patients to make an appointment to discuss results.
For the best appointment availability with the doctor you originally consulted with, we recommend you organise a follow-up appointment as soon as you get your test done.
If you have a follow-up question for the doctor pertaining to a recent consultation, a message will be taken by the administration team and responded to by the appropriate person as quickly as possible. Depending on the nature of the request, an appointment may be required.
After hours care
To arrange an after-hours home visit from National Home Doctor Service, call 13 SICK (13 7425) or 03 9429 5677. Alternatively, check the list of emergency contacts for inner-city public hospitals that provide care 24 hours a day.