Information for new patients
Find out what to bring to your first appointment, and fill out new patient information forms in advance.
If it is your first visit to the Health Service, please call (03) 8344 6904 to book your initial appointment.
All appointments need to be made using a local Australian phone number. You will be sent a text message with a link to our new patient registration. Please complete the forms as soon as possible. If you cannot fill out the online registration, the forms can be downloaded below.
These forms can be printed off and brought with you to your appointment. If you wish to fill out the forms at the clinic please arrive 15 minutes before your consult.
We will request information about your medical history and about your family medical history to inform us of any hereditary or genetic medical issues. This information will form part of your medical record at the Health Service, for which the strictest confidentiality is upheld.
What to bring to your appointment
- Student/staff card
- Local students or staff members: please bring your Medicare card. If you are still on your parents' Medicare Card you can apply for your own at any Medicare office – all you require is your birth certificate, passport or drivers licence. For further information please refer to the Medicare website.
- International students or staff members: please bring your Bupa or Allianz Global OSHC member cards or other information pertaining to your medical insurance provider.
You can also authorise your medical records to be transferred from your previous doctor to a doctor at the University Health Service. This way your full medical history can be available to the doctor at our service.
In order to provide you with the best possible medical care we encourage you to inform the practice staff of your cultural background, including Aboriginality & Torres Strait Islanders.
If you or a family member require an interpreter service or the services of the deaf relay, we can organise this for you. Please let us know when you make the appointment on (03) 8344 6904.