Contact us

For all appointments and enquiries

Book, check-in for, reschedule or cancel an appointment

Call us

+61 3 8344 6927
Phone hours: Monday to Friday, 9am-5pm

Email us

After hours mental health crisis support

Contact emergency crisis support now

For support and advice outside of opening hours (including weekends and public holidays):

Phone: +61 1300 219 459
Text: +61 480 079 188

You can call and text these numbers from outside Australia.

Fax or send correspondence


+61 3 9347 540

Address for correspondence

Counselling and Psychological Services
University of Melbourne
VIC 3010



Level 5, 757 Swanston Street, Parkville
Opening hours: Monday to Friday: 9am–5pm.
Disabled access: at the rear of 757 Swanston Street (north-west side).


Room 111, Building 863 (The Hub), 234 St Kilda Road, Southbank
Opening hours: Monday, Tuesday and Wednesday during semester.

University of Melbourne Student Union (UMSU)

Level 4, Union House, Parkville

Werribee Vet School and Creswick Campus

Counselling is available on site. Please call 03 8344 6927 to book an appointment.

Providing feedback

If you have any compliments, complaints, or feedback about any aspect of your experience using Counselling and Psychological Services (CAPS), you can: