Contact us
Contact Counselling and Psychological Services (CAPS).
Call us
+61 3 8344 6927
Phone hours: Monday to Friday, 9am-5pm
Email us
Fax us
+61 3 9347 5403
Locations
Parkville
Level 5, 757 Swanston Street, Parkville
Opening hours: Monday to Friday: 9am–5pm.
Disabled access: at the rear of 757 Swanston Street (north-west side).
Southbank
Room 111, Building 863 (The Hub), 234 St Kilda Road, Southbank
Opening hours: Monday, Tuesday and Wednesday during semester.
University of Melbourne Student Union (UMSU)
Level 4, Union House, Parkville
Werribee Vet School and Creswick Campus
Counselling is available on site. Please call 03 8344 6927 to book an appointment.
After hours mental health crisis support
Contact emergency crisis support now
For support and advice outside of opening hours (including weekends and public holidays):
Phone: 1300 219 459
Text: 0480 079 188
Appointments
Providing feedback
If you have any compliments, complaints, or feedback about any aspect of your experience using Counselling and Psychological Services (CAPS), you can:
- Call us and ask to speak to the senior counsellor or the manager
- Email caps-reception@unimelb.edu.au or the manager at orania@unimelb.edu.au
- Place a comment in the suggestion box in the CAPS waiting room