Emergency and crisis support

Emergency support

Are you or someone else in immediate danger?

  • Hospitals close to campus
    LocationHospital Psychiatric triage service (24 hours a day, 7 days a week)
    Parkville campusRoyal Melbourne Hospital (Phone: 03 9342 7000)
    St Vincent's Hospital (Phone: 03 9231 2211) 
    1300 874 243
    1800 888 320 (15 - 24 years) 
    Southbank campusThe Alfred Hospital (Phone: 03 9076 2000) 1300 874 243
    1800 888 320 (15 - 24 years)
  • If you are in another area

    Call the nearest major hospital - they will connect you with the local after-hours mental health service. You can also find the contact details of mental health services near your suburb or town using the Victorian Government Accessing Mental Health Services Finder.

Mental health crisis support

A mental health crisis is where you may require same-day or urgent support from a mental health professional.

Call 000 (emergency services) if you are in immediate danger.

Call Lifeline Australia on 13 11 14 or Suicide Call Back Service on 1300 659 467 for suicide and mental health crisis support, 24 hours a day, 7 days a week.

University After Hours Mental Health Crisis Support

For mental health support and advice outside of 9am to 5pm, Monday to Friday (including 24 hours on weekends and public holidays), you can contact the University's After Hours Mental Health Crisis Support Service:

Text or call this service for help with:

  • Finding immediate relief from emotional distress
  • Identifying coping strategies for current problems or a crisis
  • Exploring pathways for longer-term solutions
  • Working out the next steps to take.

The After Hours Mental Health Crisis Support Service does not offer ongoing counselling, but can link you with community counselling, wellbeing services, and resources.

Mental health appointments

Contact Counselling and Psychological Services (CAPS) on 03 8344 6927 and/or the University Health Service on 03 8344 6904 if an appointment is needed during business hours.

Mental health advice for others (secondary consultation)

If you are concerned about a student's wellbeing, you can contact CAPS for mental health advice for others (i.e., request a secondary consultation) by calling us on 03 8344 6927 during business hours.

Learn more about our psychological support for critical incidents.

External support services

Explore recommended external services for mental health support, including suicide and crisis support.

External support services