Services for staff
Counselling and Psychological Services (CAPS) provide a number of services to staff of the University of Melbourne.
Mental health advice for others (secondary consultation)
CAPS can provide secondary consultation; that is we can consult with university staff regarding any mental health concerns about students or other staff. This could include:
- Dealing with a crisis
- Understanding complex student behaviour
- Responding to mental health concerns
- Referring people for counselling.
Secondary consultation is provided by senior counsellors and the manager.
To request a phone or in-person secondary consultation, call us at 03 8344 6927 during business hours.

Other services
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Students at risk
We encourage and promote early identification and support of students who may be experiencing mental health issues or personal distress.
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Mental health training
Counselling and Psychological Services offer a range of mental health training for staff.
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Staff counselling
Staff can access counselling through the Employee Assistance Program, as well as short-term counselling through Counselling and Psychological Services.
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Programs for residential colleges and affiliated accommodation
Counselling and Psychological Services provide a number of specialist training programs for student leaders, tutors and advisors in residential colleges.