Counselling & Psychological Services

Lifeline Australia provides people in Australia access to crisis support and suicide prevention services. Services available 24 hours a day, 7 days a week.

• Phone: 13 11 14
• Lifeline online chat

The Suicide Call Back Service provides free counselling for anyone affected by suicide. Services available 24 hours a day, 7 days a week.

• Phone: 1300 659 467
• Suicide Call Back Service online chat

Suicideline (Victoria) provides free, professional, anonymous support for people in Victoria at risk of suicide, concerned about someone else’s risk of suicide, and bereaved by suicide. Services available 24 hours a day, 7 days a week.

• Phone: 1300 651 251
• Suicideline online chat

Kids Helpline provides free phone and online counselling for young people aged 5 – 25 years. Services available 24 hours a day, 7 days a week.

• Phone: 1800 55 1800
• Kids Helpline online chat

Beyond Blue provides information and support to help Australians achieve their best possible mental health, 24 hours a day, 7 days a week.

• Phone: 1300 22 4636
• Beyond Blue online chat

MensLine Australia provides professional telephone and online support and information for Australian men, 24 hours a day, 7 days a week.

• Phone: 1300 78 99 78
• MensLine online counselling

eheadspace provides a confidential, free, and secure space for young people (12 – 25 years) or their family. You can chat, email, or speak on the phone with a qualified youth mental health professional.

• eheadspace online chat
• Phone: 1800 650 890 (9am - 1am, every day)

Care in Mind provides free online and phone counselling for people living, working, or studying in Melbourne's northern, central, and western suburbs (24 hours a day, 7 days a week).

• Phone: 1300 096 269
• CAREinMIND online counselling

Women's Emergency Care at the Royal Women's Hospital provide a 24-hour, 7-days-a-week response to recent sexual assaults for women and men:

Address:
Women’s Emergency Care
Lower Ground Floor
20 Flemington Road
Parkville Victoria

The Royal Women’s Hospital Sexual Assault Crisis Line provides crisis care response for people who have experienced sexual assault.

Phone: 03 9635 3610 (24 hours a day, 7 days a week)

The Sexual Assault Crisis Line provides state-wide, after-hours, confidential, telephone crisis counselling for people who have experienced both past and recent sexual assault.

Phone: 1800 806 292 (5pm – 9am)

1800Respect provides a national sexual assault, domestic and family violence counselling service.

• Phone: 1800 737 732 (24 hours a day, 7 days a week)
• 1800Respect online chat

The Safe Steps Family Violence Response Centre is Victoria's 24/7 family violence support service.

Phone: 1800 015 188 (24 hours a day, 7 days a week)

No to Violence Men’s Referral Service is a men's family violence telephone counselling, information, and referral service in Victoria, New South Wales, and Tasmania. It is the central point of contact for men taking responsibility for their violent behaviour.

Phone: 1300 766 491 (8am – 9pm, Monday-Friday; 9am - 6pm, Saturday-Sunday)

Switchboard Victoria is a national telephone and web counselling, information, and referral service for LGBTQI identifying people or families, friends, teachers, and co-workers of LGBTQI people.

Phone: 1800 184 527 (3pm - 12am, 7 days a week)

QLife Webchat

Directline is a confidential alcohol and drug counselling and referral service, 24 hours a day, 7 days a week.

Phone: 1800 888 236

Directline online counselling

Gambler's Help provide support for anyone affected by gambling, 24 hours a day, 7 days a week.

Phone: 1800 858 858

Youthline (under 25 years): 1800 262 376

Gambling help online

Compassionate Friends Victoria provide grief support, 24 hours a day, 7 days a week.

Phone: 03 9888 4944  or 1300 064 068

GriefLine provide anonymous support and specialist grief counselling to individuals and families.

Phone: 03 9935 7400 (12pm – 3am, 7 days a week)