Emergency Support


Are you or someone else in immediate danger? If you are in an emergency:

  • Contact Campus Security on 8344 6666
  • Call Police on 000
  • Go to your nearest hospital emergency department
  • Contact your local psychiatric triage service

If you live in the surrounding suburbs of the Parkville Campus, the local Psychiatric Triage number is 1300 874 243 or 1800 888 320 (ages 15 - 25 years) (24 hours a day, 7 days a week).

Hospitals near Parkville campus include:

  • Royal Melbourne Hospital - 9342 7000
  • St Vincent's Hospital - 9231 2211

If you live in another area, call the nearest major hospital. They will connect you with the local after-hours mental health service. You can also find the contact details of services near your suburb or town here. Residents of any area can attend the emergency department of a major hospital.

If You Need To Speak To Someone Urgently

During business hours, Counselling and Psychological Services are available to help. Please call us at 8344 6927 and let us know that the situation needs urgent attention.

For urgent concerns after hours, please see the emergency support contacts above. The following external services can also provide support:

Suicide and Crisis Support

Sometimes when life feels really tough and overwhelming, some people may have suicidal thoughts. You are not alone. With support, you can stay safe.

Counselling and Mental Health Assistance

These external services will listen, talk with you about what you’re going through, and provide information and support.

    MensLine Australia – Professional telephone and online support and information service for Australian men, 24 hours a day, 7 days a week.

    Phone:1300 78 99 78


    eheadspace – A confidential, free, and secure space young people (12 – 25) or their family can chat, email, or speak on the phone with a qualified youth mental health professional.

    Phone:1800 650 890 (10pm - 1pm)

    Online Chat: https://www.eheadspace.org.au/(1pm - 1am)

    Emails can be submitted at any time.


    Switchboard Victoria - national telephone and web counselling, information and referral service for LGBTQI identifying people or families, friends, teachers, and co-workers of LGBTQI people.

    Phone:1800184527 (3pm - 12am every day)

    QLife Webchat: https://qlife.org.au/about-q-life/#contact (3pm – 12am every day)

    Sexual Assault

    For more information about support for those who have experienced a sexual assault, please click here

    Drugs, Alcohol, and Gambling

      Directline – Confidential alcohol and drug counselling and referral service, 24 hours a day, 7 days a week.

      Phone:1800 888 236


    Grief and Loss

      GriefLine – Anonymous support and specialist grief counselling to individuals and families.

      Phone:9935 7400 (12pm – 3am, 7 days a week)