Emergency Support


Are you or someone else in immediate danger? If you are in an emergency:

  • Call University Security on 8344 6666
  • Call Police on 000
  • Go to your nearest hospital emergency department
  • Contact your local psychiatric triage service

If you live near the Parkville Campus:

The local psychiatric triage number is 1300 874 243 or 1800 888 320 (ages 15 - 25 years) (24 hours a day, 7 days a week).

The nearest hospitals to the Parkville campus include:

  • Royal Melbourne Hospital - Phone 9342 7000
  • St Vincent's Hospital - Phone 9231 2211

If you live near the Southbank Campus:

The local psychiatric triage number is 1300 363 746.

The nearest hospital to Southbank campus is The Alfred Hospital - Phone 9076 2000.

If you live in another area:

Call the nearest major hospital. They will connect you with the local after-hours mental health service. You can also find the contact details of mental health services near your suburb or town using the Victorian Government Accessing Mental Health Services Finder.

Residents of any area can attend the emergency department of a major hospital.

If You Need To Speak To Someone Urgently

During business hours, Counselling and Psychological Services are available. Call us at 8344 6927 and let us know that the situation needs urgent attention.

For urgent concerns after hours, please see the emergency support contacts above. The following external services can also provide support:

Suicide and Crisis Support

Sometimes when life feels really tough and overwhelming, some people may have suicidal thoughts. You are not alone. With support, you can cope. These services are available 24 hours a day, 7 days a week.

Counselling and Mental Health Support

These external services will listen, talk with you about what you’re going through, and provide information and support.

    Beyond Blue – Provides information and support to help Australians achieve their best possible mental health.

    Phone: 1300 22 4636 (24 hours a day, 7 days a week)

    Beyond Blue - Online Chat

    MensLine Australia – Professional telephone and online support and information service for Australian men.

    Phone: 1300 78 99 78 (24 hours a day, 7 days a week)

    eheadspace – A confidential, free, and secure space young people (12 – 25 years) or their family can chat, email, or speak on the phone with a qualified youth mental health professional.

    Phone: 1800 650 890 (9am - 1am, every day)

    eheadspace - Online Chat


    Switchboard Victoria - National telephone and web counselling, information and referral service for LGBTQI identifying people or families, friends, teachers, and co-workers of LGBTQI people.

    Phone: 1800 184 527 (3pm - 12am, every day)

    QLife Webchat

Sexual Assault

Support for those who have experienced a sexual assault

Drugs, Alcohol, and Gambling

    These services are available 24 hours a day, 7 days a week

    Directline – Confidential alcohol and drug counselling and referral service.

    Phone: 1800 888 236

Grief and Loss

    GriefLine – Anonymous support and specialist grief counselling to individuals and families.

    Phone: 1300 845 745 (12pm – 3am, every day)